Replacement and return is a guaranteed right for all our customers and includes all the products we display on our store. All products displayed on our store are subject to the exchange and return policy in accordance with the terms and conditions stipulated on this page. Return or exchange is possible if the product is in its original condition at the time of purchase and packaged in its original packaging. The exchange or return request is approved within 4 working days. Please send a message via the WhatsApp application to the number shown on the shipping label in order to request a return or exchange, or contact us through the Contact Us page to request a return or exchange. The amount is refunded to the customer in full if the product received is completely different from the product description on our website's product page. We are not responsible for any expectations of product use by the customer that we did not mention on our website's product page.
